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Terms of Service

Last updated: August 22, 2026

1. Agreement and Eligibility

These Terms of Service ("Terms") are an agreement between you and Clear Signal Labs Inc. ("Clear Signal," "we," "our," or "us"), the British Columbia company that operates TopLog and its related applications, websites, and services (the "Service"). By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

You must have the legal capacity to enter into this agreement. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. The TopLog Service

TopLog helps pilots convert paper logbook pages into editable digital entries, maintain and review flight records, and use other features such as summaries, spreadsheet import, and export where included in their plan. TopLog uses artificial intelligence and optical character recognition to prepare draft entries from uploaded images.

Features may differ by device, platform, country, and subscription plan. The plan details shown in the Service or at checkout form part of these Terms for that purchase.

3. Free and Paid Plans

The free plan allows you to scan and save up to 25 logbook entries. This allowance applies to entries saved from scanned logbook pages. Reaching the allowance does not delete entries you have already saved; they remain available for viewing and editing.

Spreadsheet import and self-service PDF, CSV, and ForeFlight-template export require an active plan that includes those features. The Standard plan currently includes up to 300 scanned entries per subscription year, unlimited manual entries, spreadsheet import, and export. The Unlimited plan currently includes unlimited scanned and manual entries, spreadsheet import, and export, subject to reasonable technical and anti-abuse limits.

We may change plan features or limits prospectively. A change will not reduce the paid features included in your current prepaid subscription term unless the change is required for legal, security, or technical reasons.

4. Subscriptions, Payment, and Cancellation

Paid subscriptions are currently offered on an annual basis. The price, currency, taxes, billing period, plan limits, and payment terms applicable to your purchase are displayed before you subscribe. Payments may be processed by Apple or another payment provider, and that provider's terms may also apply.

Subscriptions renew automatically unless you cancel renewal through the platform where you subscribed. Cancellation ordinarily takes effect at the end of the current paid period. If a refund is issued, paid access may end earlier. Refund eligibility and any prorated credit or additional charge for an upgrade are determined by applicable law and the payment platform and are shown or communicated as part of the transaction.

Nothing in these Terms limits cancellation, refund, or other consumer rights that cannot legally be waived.

5. Access After a Limit or Subscription Ends

Reaching a free-plan limit or allowing a paid subscription to expire does not delete your saved logbook entries. Existing entries remain available for viewing and editing. Free-plan restrictions then apply, and paid features, including spreadsheet import and PDF, CSV, and ForeFlight-template export, are unavailable unless you have an active plan that includes them.

6. Accounts

You are responsible for providing accurate account information, protecting your account credentials, and all activity under your account. Tell us promptly if you suspect unauthorized access. You may not transfer your account without our permission.

Your account may be connected to services operated by third parties, such as an identity provider or payment platform. Your use of those services is also governed by their terms and privacy practices.

7. Accuracy and Aviation Responsibility

TopLog is an administrative tool. It is not an aviation authority, an official recordkeeping service, or a substitute for professional judgment. AI extraction, calculations, summaries, and exports may contain errors.

You are responsible for reviewing all records, preserving any original documents you need, and satisfying the aviation, licensing, training, employment, insurance, and recordkeeping requirements that apply to you. Do not rely on an unchecked TopLog entry as your sole official record.

8. Your Content and Privacy

You retain ownership of the logbook records, images, and other content you submit to the Service. You grant Clear Signal a limited, non-exclusive licence to host, copy, process, transmit, and display your content only as reasonably necessary to provide, maintain, protect, and improve the Service and comply with law.

Our collection, use, and disclosure of personal information are described in our Privacy Policy.

9. Export and Third-Party Compatibility

Exported files may require review or modification before they can be used with another service. Third-party formats and requirements can change. Unless we expressly identify a tested integration, TopLog does not guarantee that another application will accept an exported file. References to third-party products do not imply affiliation, endorsement, or sponsorship.

10. Acceptable Use

You agree not to:

  • Use the Service unlawfully or to violate another person's rights
  • Upload content you do not have authority to use
  • Attempt to gain unauthorized access to the Service or another account
  • Interfere with, disrupt, overload, or damage the Service
  • Introduce malicious code or content
  • Use automated systems to access the Service without permission
  • Misrepresent your identity or affiliation

11. Clear Signal Intellectual Property

The Service, including its software, design, branding, and original content, is owned by Clear Signal Labs Inc. or its licensors and is protected by intellectual property laws. These Terms do not grant you ownership of the Service or permission to use our branding except as needed to use the Service normally.

12. Availability and Changes

We may maintain, update, add, remove, or discontinue parts of the Service. We do not guarantee uninterrupted availability. Where reasonably practicable, we will provide advance notice of a material change that adversely affects a paid subscription.

We may update these Terms prospectively. We will post the updated Terms and revise the date above, and we will provide additional notice where required by law. If you do not agree to updated Terms, you must stop using the Service.

13. Suspension and Termination

We may restrict or suspend access if you breach these Terms, fail to pay an amount due, create a security or legal risk, abuse the Service, or if restriction is reasonably necessary to protect the Service or other users. Where reasonably practicable, we will give notice and an opportunity to address the issue before terminating an account.

You are responsible for using export features available under your plan before paid access or account access ends. Sections that by their nature should continue after termination, including ownership, disclaimers, liability limits, and governing law, will continue.

14. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available." Clear Signal disclaims all warranties, representations, and conditions not expressly stated in these Terms, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and reliability. Nothing in these Terms excludes a warranty or consumer right that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by law, Clear Signal will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, business interruption, or loss of data, arising from or relating to the Service.

To the maximum extent permitted by law, Clear Signal's total liability arising from or relating to the Service or these Terms will not exceed the greater of the amount you paid for the Service during the 12 months before the event giving rise to the claim or CAD $100.

These limitations do not apply to fraud, wilful misconduct, or any liability that cannot legally be limited or excluded.

16. Governing Law and Disputes

These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable in British Columbia. Subject to any rights you have under mandatory applicable law, disputes will be brought before the courts located in British Columbia. This section does not deprive you of consumer protections or access to a forum that cannot legally be waived in your place of residence.

17. General

These Terms, the Privacy Policy, and the plan and checkout terms applicable to your purchase form the entire agreement concerning the Service. If part of these Terms is unenforceable, the remaining parts will continue in effect. A failure to enforce a provision is not a waiver of it.

You may not assign these Terms without our consent. We may assign them as part of a merger, financing, reorganization, sale of assets, or similar transaction, provided the assignee assumes our obligations.

18. Contact

Questions about these Terms may be sent to Clear Signal Labs Inc. at admin@clearsignalinc.com or through our Support page.